Archive for the ‘Web Hosting’ category

Even MORE on ColoPronto-- exposing the truth

Looks like at least one other person uses ColoPronto.

I was contacted recently by someone who found my recent ColoPronto post and who also had their box down recently.

ColoPronto's reason for him: a DDoS attack on the same subnet. So a bad NIC cable for me, and a DDoS attack for him? At the same time?

He put it best:

I’m pretty sure that their method of dealing with the DDoS was to run around and unplug machines until it went away.

Either they lied to me, or they really did do that, and yanked too hard or didn't plug mine back in. Either way, not good.

We had a nice chat about Linux/FreeBSD, mail servers and DNS, colocation, and even some personal/school stuff (he's fresh out of college working as a white hat hacker for an IT firm).

He also informed me about ColoPronto's KVM over IP that they can hook up for me should I need it, and about their default cap of 3 mbit for security reasons (versus the advertised 100 mbit).

Great conversation.

ColoPronto: I'm callin' you out. Cut the crap.

More on ColoPronto

My server with ColoPronto was down again today, from roughly 4:30 am to just after 8:00 am.

This is getting to be really bad for them. I set up this server as a highly stable, high availability server to manage my e-mail and host a few personal sites. To think I actually thought about moving this site over!

Okay, as I was about to publish this they responded to my support ticket. Bad NIC cable. Hopefully that's the truth, I'd really like to think so. Sounds plausible, and I gotta give them credit for a quick response to my ticket (another first, I might add). I'll be tracking my uptime these first few months very closely.

UPDATE: (August 25, 2006 @ 1:42 pm) I've removed the striked-out "sucking" from the title. For the first time since I signed up with these guys, they returned my phone call today! Keep this up, and I might actually turn out to have a good experience. Fast hardware replacement, actually replying in a timely manner... these guys are kinda moving back on up.

ICANN: Tiered pricing for .org/.biz/.info

This is ridiculous. What the hell is this world coming to? First we have net neutrality, the practice of allowing ISPs to charge us MORE to access specific sites, and charging web publishers such as myself if we want to be accessed quickly/at all by users, and now this.

This decision by the idiots who run domain names on the Internet allows certain domain names to cost more than others. So if my registrar decides to be a dick, they can charge me $1000/year for kevinwalter.org. Fortunately, my registrar is semi-reputable. Besides the lackluster non-English support, they have really cheap prices and their management control panel is semi-easy to navigate, even if it horribly bloated.

via Slashdot

ColoPronto sucks

Seriously, beyond all comprehension, ColoPronto sucks. The company provides budget colocation services, at least that's what they advertise. I haven't seen a goddamn minute of service.

Here's a quick timeline to illustrate my point:

Friday morning: Server arrives.
Thursday night, one week later: Server still not online.

Update: (August 11, 2006 @ 5:31 pm) The server is finally online. More than one week after it arrived. Great service, you bastards. >.<

Tearing My Hair Out, part 1

The latest project consuming my time has been the setting up "from the ground up" of my first server for colocation. Colocation basically means I buy, build, and own the server, and ship it to a data center, which is a big building with a fast Internet connection. It's a step up from paying $200+ a month to lease an equivalent server. (Well, in terms of price per month, I suppose it's a step down.)

I am of course using Linux, and after deciding Debian was too tricky, and since I'm used to RPM-based distributions like Red Hat, I decided to use Fedora Core 5 for the operating system. FC5 is a relatively new OS, so as with all new environments, there's backwards compatability problems coming out of my ears.

Instead of installing RPMs or using the yum package manager, I've opted to configure and compile most of the server software myself. This allows for much greater control over configuration and options, but it also opens up worlds of ways for me to mess up. My latest problem has been with APF.

APF is the de-facto software firewall for Linux machines. It's a glorified frontend for iptables, which is a set of features (optionally) compiled into the kernel (Linux's core) for basic port/IP-based blocking. Yes, I know that made no sense to you. This post is more of a FYI for me for the next time FC5's kernel (I'm currently running 2.6.16-1.2111) gets in my way. This particular kernel version is missing the ipt_state module, which APF needs to function. Here's the fix I've come across that seems to working pretty well for me:

ln -s /lib/modules/2.6.16-1.2111_FC5/kernel/net/netfilter/xt_state.ko /lib/modules/2.6.16-1.2111_FC5/kernel/net/ipv4/netfilter/ipt_state.ko

Problem solved. I should really get to bed... 1:30 am and school tomorrow. Er, today. :S

UPDATE: [May 27, 2006] Just updated my kernel to 2.6.16-1.2122... and broke APF. Turns out I'll be doing this for every new kernel. :-/

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FREE (!!!!) Microsoft Exchange account (and the lengthy history of my hosting troubles)

I'm not a huge fan of free e-mail services.

That being said, these last few months I've found extreme solace in the thousand-plus Gmail accounts I registered just like everybody else when it first came out. I've had numerous problems with servers, hosting, DNS resolution, and nameservers in the last eigth months or so. First, back in July of last year, I leased a server from now-defunct I-net. They worked fine... until their service started going down for 3-day sprints while their provider "fixed their Cisco network card." Then one Sunday afternoon they tell me I'm getting a $500 severance check and I have 24 hours to clean my server... yeah, all 160 GB of it.
I managed to bargain my way until Thursday, all the while experiencing the unprofessionalism of Forrest "Gumpy" Bowman, someone my partner and I assumed was his brother, and Corey Haggard. Mike and I came to refer to them as the "Dumpster Hosts" because we had a theory that they lived in the dumpster outside their data center (due to the fact that one of their wireless connections kept going out... that was a long time ago... we were working on about an hour of sleep each, so bear with us :-P ).

I managed to convince my mom to loan me $150 for the setup of a new server (the check wasn't due for 30 days), and as I quickly moved my files over to that one, I became increasingly annoyed at these new hosts. They took longer than advertised to set up the box, they didn't update my kernel, and they took a month and a half to propagate reverse DNS for my IP addresses. (Sorry for the jargon kids... let's just say they sucked.) I dealt with it though, since their prices were pretty damn good.

Now that I mention it, their prices were better than great. I signed up for a special reseller account with them, where all prices were supposed to be lower if I was able to sell 3 or more servers within the first month of my service. I had them for five months... and they never reverted to the regular price, even though I had only one server the whole time. Idiots.

Speaking of idiots, my I-net check never did come. I have a few lawyers taking a look at the documentation I provided them to see what can be done legally, but frankly it doesn't look good, since almost all of our dealings were through IM conversations.

I got rid of Ezzi at the beginning of this month, just because I couldn't afford it. I picked up a temporary hosting account at DreamHost, which is where I'm at now (for the next few days anyway), and it's pretty nice. Their control panel frankly sucks, but they do support an incredible amount of features, and prices aren't terrible either. They have a three-month money-back guarantee, which I plan to take advantage of shortly (like we're talking days or a week at this point). In the meantime, DGforums.net as well as my other sites will be down. (This site is hosted on an old free account on Jake's co-worker's server, and DGforums.net may be temporarily offloaded here, but that's a whole 'nother can of worms).

Shortly, I'll be completing the building of my own server, OWNED by me, so my monthly costs will be considerably lower. It's called colocation, and basically what I do is ship my server out to the data center, where they hook it up to a very fast Internet connection (100mbps to be exact--Comcast in comparison is 6mbps), turn it on, lock it up, and let it be. I can remotely access the server to do any management tasks needed, and they'll be happy to do any OS installs or other software upgrades that require someone on location with a CD in hand for free.

Problem is, I have to have the funds to purchase the components and server parts, and getting the money back from my DreamHost account is really the only option at the moment.

ON TO THE REAL REASON I started writing this: Microsoft Exchange. MS Exchange is a a super-premium-awesome-cool piece of software for Windows servers that allows a person to read their e-mail on the web and on their PC, with everything from flagged messages to contacts to appointments completely synchronized. IMAP can do this for Linux (and is free), but Exchange is colorful (and expensive). I had a free Exchange account on a trial basis from 1&1 a while ago, but got rid of after my trial was up. It is really cool... not even kidding here.

But I digress. Mail2Web.com has a relatively new feature (new since the last time I logged into my account there back in '04) that offers a free @mail2web.com e-mail address... WITH AN EXCHANGE ACCOUNT! Not to mention it's free. Go and sign up, try it out. You can't really get the full experience with their modified logos and ad-infested Inbox, as well as if you don't use Outlook 2003 for e-mail. But it's still cool nontheless.

Fine. Stick with your precious Gmail. The average human being doesn't know their IMAP from their OWA from their POP from their Pepsi. One of these days, though...